Contact Us

Todd Metcalf
Administrator
Behavioral Health Services

Mailing:
P. O. Box 1024
Lucerne, CA  95458

Clinic Hours: Mon-Fri 8am-5pm (by appointment only)

IF YOU ARE IN CRISIS:
Help is available 24 hours per day, 7 days a week
Call: 1(800) 900-2075

North Shore:
6302 Thirteenth Avenue
Lucerne, CA  95458
(707) 274-9101
Fax: (707) 274-9192

South Shore:
7000-B South Center Drive
Clearlake, CA  95422
(707) 994-7090
Fax: (707) 994-7092 (MH) Fax: (707) 994-7164 (SUDS)

Presumptive Transfer

All presumptive transfer requests can be uploaded by clicking this SECURE link. Communication can be sent to Lake County Behavioral Health's contact ManagedCare@lakecountyca.gov or by calling (707) 274-9101 and asking to speak with the Managed Care Coordinator.

 

File a Grievance

Lake County Behavioral Health Services clients have many rights, including the right to report issues about the services they receive.

Click here to download a grievance form. Once the form has been completed, you can upload it by clicking this SECURE link.

Or mail to:
Member Services Resolution Officer
PO Box 1024
Lucerne, CA 95458-1024